I tried and tried and tried to order a front door with side window package and also tried to have a door custom cut. The sales guy never returned calls and made you feel like you were a bother. Service was awful! I wouldn't recommend as the service was not even worth 1 star.
Always very friendly and helpful when we stop in for project supplies. Great quality and their prices are better than the big box places. Our first stop for our lumber needs.
As a former store manager at a local big hardware store my expectations for customers service was not unrealistic in fact just a follow up call 30 seconds and this review would've been a good one. I agree with the with the previous review, i've called several times and keep talking to whoever answers the phone, the last person's name was Ashley who said would call me with a price well that never happened. It seems to me that these people are not in the business of selling in customer service is not their priority, at least I found out before doing business with them which obviously will never happen.
Tibbetts Lumber Co is a US Hardware Store based in Lehigh Acres, Florida. Tibbetts Lumber Co is located at 5499 Lee St, Lehigh Acres, FL 33971, USA.
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