I don't write a lot of reviews but I feel like I had to with all the bad ones. I was very excited to hear about a new pizza place that delivers to me. I have ordered from them 5-6 times. I order online so I can't speak to how they are on the phone but the delivery has always been on time and the driver has been nice. As for the pizza it has been very good and the bread is also awesome.
We were excited to know about the new pizza place in town. My Spouse picked up dinner for us, a pizza and wings with sauce on the side. Pizza was Excellent, the wings did not taste well...we all know poultry should be handled a certain way if not we can run in to some issues. In the days that followed we returned to the establishment brought back the wings and explained what we experienced. Management was passively defensive stating that their wings are made fresh everyday and that we were the first to walk in with complaints. They stated they could give us a credit on our account (wings). We insisted on our money back (wings). We believe that the establishment felt that they were doing us a favor. Wen in reality we where doing them a favor and inconvenienced ourselves by having to return to inform them of the issue we encountered with their food. If I was management I would have been grateful and would have apologized for the inconvenience. Furthermore I would have given the client an option...credit, Cash or even a discount for the next order in good faith for the inconvenience. I would also make shore that my staff is following proper protocol on how the poultry is being handled. I would also keep on eye on the quality of poultry my establishment is getting. This is a new establishment, I hope that in time they will do right by their service. Remaining optimistic.
Pizza was delicious. The staff were awesome! I walked in to placed an order and the cashier provided me with information on a better deal (more pizza for less $). They were packed with customers and treated everyone just like they had treated me: respectfully and with a smile. The menu options range from pizza to sandwiches, wings and breads. The inside was clean and comfortable. We will be returning. Thanks for the great service and equally great food.
I went there this past Friday.(November 3rd) I did an online order. It said it would be ready in 25 min. I placed my order at 7:09. I arrived at 7:40. I paid for the pizza and the girl behind the counter told me it wasn't ready yet. I wait for almost an hour. And the continued to ask me my name and told me several times it wasn't ready. They couldn't find my ticket for the guys to make the pizza I could see them looking around for it. I finally got tired of waiting and just asked for my money back. Well then they told me that they will try and figure out what happened. At this point I just wanted my money back. They didn't give me my money back nor were able to find the ticket to make the pizza. But some how I was able to pay for it and they knew exactly what I ordered. I ended up walking out without my money and without their food. Bad business.
This place surpassed my low expectations for it. Its axtually really good and staff id friendly. The garlic parmesan butter sauce they put in the pizza is so good. Hands down the best pizza to eat cold in town. Love this place.
Marco S Pizza is a US Meal Delivery based in Lehigh Acres, Florida. Marco S Pizza is located at 61 Bell Blvd N Unit #7, Lehigh Acres, FL 33936, USA.
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